Privacy policy

CREATIVE RENOV, VAT BE 1043.647.249, Leuvensesteenweg 246/1, 1932 Zaventem.

Contact: info@creative-renov.be or +32 465 45 56 44.

The contact form asks for your first name, last name, email address, phone number and message. The quote request form additionally asks for your postal code, project type, property type and estimated budget.

The forms also include an invisible decoy field, used only to filter out bots and never processed.

No payment data is requested on this site.

The data is used to answer your request, prepare a quote and arrange a visit. Processing relies on pre-contractual steps taken at your request and, for the quote request form, on your consent.

The data is processed by Creative Renov. It is not sold or passed on for commercial purposes.

The request reaches Creative Renov by email, sent from your own mail application. Hosting: Cloudflare (global edge network); the host does not process the content of the request.

Requests that do not lead to a quote: 12 months after the last contact.

Client files: 7 years after completion of the works.

Invoices and accounting records: 10 years (VAT retention duty).

You can request access to your data, ask for it to be corrected or erased, restrict its processing, object to its processing or request its portability.

Write to info@creative-renov.be. We reply within one month.

You can lodge a complaint with the Belgian Data Protection Authority (dataprotectionauthority.be).

This site sets no non-essential cookies. The Cookies page explains how the site works without cookies.

This policy may be updated if the forms or the tools change. The version published on this page applies.